Frequently Asked Questions
What does Miniminks sell?
Miniminks offers premium nightwear and ethnic wear for children aged 0–10 years — designed for comfort, quality fabric, and every little celebration.
Are product colors accurate?
We photograph every product as accurately as possible. Slight color variation may occur due to lighting, screen settings, or photography. If you have questions about a specific product, please contact us before ordering.
How do I choose the right size?
Please check the product-specific size guide before ordering. If your child is between sizes, choosing the larger size can provide more comfort and room to grow.
Can you help me choose the right size?
Yes. WhatsApp +91 7666785444 with your child’s age, height, weight, and the product you are considering. We will help you identify the closest fit.
Do you offer returns?
Yes. An eligible regular-price item may be returned for change of mind, colour or style preference, or because you did not like it, when requested within 7 calendar days of delivery. The item must pass quality inspection. When Miniminks arranges pickup, ₹150 is deducted from the merchandise refund. Original shipping and COD charges are non-refundable.
Can I exchange an item for another size?
Yes. One size exchange is allowed per eligible item when requested within 7 calendar days of delivery, subject to approval, condition requirements and replacement availability.
How much does a return or size exchange cost?
When Miniminks arranges reverse pickup, ₹150 is deducted from an ordinary-return refund or charged for a size exchange. The size-exchange fee covers reverse pickup and dispatch of the approved replacement. No ₹150 charge applies to a verified wrong, damaged, missing or defective-product claim.
Can I return a sale item?
Products explicitly marked Sale or Final Sale are not eligible for an ordinary return or size exchange. An approved wrong, damaged, missing or manufacturing-defect claim is still covered.
Is an unboxing video compulsory?
Not for an ordinary return or size exchange. A clear unboxing video is required only for a wrong, damaged, missing or manufacturing-defect claim.
What condition must the item be in?
It must be unused, unworn, unwashed, unaltered, free from stains, fragrance, damage or signs of use, with original tags attached and the original packaging and accessories included.
What happens if reverse pickup is unavailable?
After approval, we will share the return address privately. You must self-ship using a trackable courier and bear that courier cost. The ₹150 pickup charge is not applied. For an approved size exchange, Miniminks dispatches the replacement without another shipping fee.
What happens if the requested size is out of stock?
We may offer another available size, an eligible alternative or store credit after return and inspection. If none is accepted, an approved refund may be issued after the returned item passes inspection.
How are COD refunds processed?
Approved COD refunds are sent by UPI or bank transfer. They are initiated within 5–7 working days after the returned item is received, inspected and approved.
How do I request a return or exchange?
Within 7 calendar days of delivery, WhatsApp +91 7666785444 or email support@miniminks.in with your order number, request type, reason and clear product and tag photos. For a size exchange, include the required size. Wait for written approval before returning anything.
Is Cash on Delivery (COD) available?
Yes. Cash on Delivery is available on eligible orders within India. Availability depends on the delivery PIN code, order value and product eligibility shown at checkout. Any applicable COD charge is displayed before you place the order.
What are the shipping charges?
Free shipping is available on orders above ₹1,499. A ₹99 shipping fee applies to orders below this amount and is shown at checkout.
How long does shipping take?
Orders are usually dispatched within 1–2 working days after order confirmation. Orders placed on Sundays or public holidays are processed on the next working day. Once dispatched, delivery typically takes 2–5 business days depending on your location and courier partner.
How can I track my order?
Once your order is dispatched, you will receive a tracking link by email or message. Please allow up to 24 hours for tracking information to update after dispatch.
How can I contact Miniminks for order support?
WhatsApp +91 7666785444 or email support@miniminks.in. Include your order number for faster support. We are available Monday to Saturday, 10 AM to 6 PM.