Frequently Asked Questions
What does Miniminks sell?
Miniminks offers premium nightwear and ethnic wear for children aged 0–10 years — designed for comfort, thoughtful fabric choices, and every little celebration.
Are product colors accurate?
We photograph every product as accurately as possible. Slight color variation may occur due to lighting, screen settings, or photography. If you have questions about a specific product, please contact us before ordering.
How do I choose the right size?
Please check the product-specific size guide before ordering. If your child is between sizes, choosing the larger size can provide more comfort and room to grow.
Can you help me choose the right size?
Yes. WhatsApp +91 7666785444 with your child’s age, height, weight, and the product you are considering. We will help you identify the closest fit.
Can I exchange an item for another size?
One size exchange is available for eligible regular-price and ordinary discounted items within 7 calendar days of delivery, subject to written approval, product condition, and replacement size availability. If Miniminks arranges reverse pickup and replacement dispatch, a ₹150 logistics fee applies unless the issue is a verified wrong, damaged, missing, or manufacturing-defective item.
Do you offer returns?
Eligible regular-price items may be returned within 7 calendar days of delivery for change of mind, colour/style preference, or not liking the product, subject to written approval and quality inspection. Ordinary discounted items are not eligible for change-of-mind returns but may qualify for one size exchange. Final Sale items are not eligible for ordinary returns or size exchanges. Wrong, damaged, missing, or manufacturing-defective items are handled separately after verification.
What should I do if I receive a wrong, damaged, missing, or defective item?
Please contact us within 48 hours of delivery wherever reasonably possible with your order number, clear photos, and an unboxing video where available and relevant. Once verified, Miniminks will guide you with the approved replacement, exchange, or refund process. No ₹150 logistics charge applies to verified product-issue claims.
Is Cash on Delivery (COD) available?
Yes. Cash on Delivery is available on eligible orders within India. COD availability depends on delivery pincode, order value, product eligibility, and verification requirements shown at checkout. Any applicable COD charge is displayed before the order is placed.
What are the shipping charges?
Free shipping is available on orders above ₹1,499. A ₹99 shipping fee applies to orders below this amount and is shown at checkout.
How long does shipping take?
Orders are usually dispatched within 1–2 working days after order confirmation. Orders placed on Sundays or public holidays are processed on the next working day. After dispatch, delivery time depends on the courier partner and destination pincode.
How can I track my order?
Once your order is dispatched, you will receive a tracking link by email or message. Please allow up to 24 hours for tracking information to update after the courier scans the shipment.
How can I contact Miniminks for order support?
WhatsApp +91 7666785444 or email support@miniminks.in. Include your order number for faster support. We are available Monday to Saturday, 10 AM to 6 PM.